IST 301– Information and Organizations

Section 1,31 (3 credits)
Fall 2014


Bill Cantor                                  


Phone: (717) 771-4143

Office: 226 ISTC

Office Hours:

  • I will be available for most of the day on Monday and Wednesday with the exception of my scheduled classes. Feel free to drop by on these days if I am in my office. Otherwise, my scheduled hours are as follows:
  • Monday/Wednesday 3-4 pm
  • Wednesday 11:30 am - 12:30 pm
  • by appointment

Class Meeting Time

Section 01 Monday/Wednesday: 103 ISTC 1:00 - 2:15 pm
Section 31


103 ISTC

6:00 - 8:40 pm

If the campus is operating under a two-hour delay, the section 01 class time will start at 1:30 pm.  The section 31 class time will remain the same


Overview of organizational structures and functions. Includes information processing and analytic perspectives of organizations.


  • IST 210
  • IST 220

  • Attendance
  • On-time
  • Reading prior to class
  • Participation

This class will allow you to

  • Discuss business functions intelligently.
  • Understand the concept of a business process and the effect on business functions.
  • Have a firm grasp on the relationships between business functions, business processes and information technology.
  • Identify business process issues and recommend technical and non-technical solutions.
  • Identify the benefits of enterprise software to business functions and processes.
  • Understand and work within organizational structures, politics and diversity issues.

Required Materials


Enterprise Resource Planning

Bret Wagner, Ellen Monk
ISBN 13: 9781111820398 2013
ISBN 10: 1111820392

Other Requirements

  • *PSU computer system User ID & Password
  • Familiarity with Angel

*These items can be obtained in room 106 ISTC.

Tentative Schedule





Introduction, Business Functions, Processes and Data Requirements

Chapter 1
Business Functions, Processes and Data Requirements Chapter 1
The Development of ERP Systems Chapter 2
Marketing Information Systems and the Sales Order Process Chapter 3
Marketing Information Systems and the Sales Order Process, Exam 1 Chapter 3
Production and Supply Chain Management Information Systems Chapter 4
Production and Supply Chain Management Information Systems Chapter 4
Accounting in ERP Systems Chapter 5


Accounting in ERP Systems Chapter 5


HR Processes with ERP Chapter 6


Process Modeling, Process Improvement and ERP Implementation Chapter 7


Organizations Readings


Simulation Game Readings





Note: The reading is to be completed prior to the start of class. Class lectures will not be used to cover everything in the readings. Students are expected to know the material given in reading assignments whether or not it is covered in class.

Test Schedule

Exam #1 September 22nd

Exam #2 November 3rd

Lecture Policy

During lectures (unless specifically directed otherwise) do not use your computer.

Attendance and Grading Policy

ON-TIME ATTENDANCE is REQUIRED of all students.  Attendance will be taken at all lectures. Students who arrive late must see the instructor at the end of class to ensure that their attendance is counted.

You are expected to attend every class. Your attendance grade will be affected if you have any unexcused absences. An absence is considered unexcused if you do not provide me (email, phone) with a reasonable explanation before class.

Please do not come to class if you have flu-like symptoms – self-isolation is the best method to avoid exposing others to the disease. It is estimated that the symptoms are likely to go away within a week, so you may have to miss two classes at the most. If you miss class, read the assigned chapter, follow the class work and participate via ANGEL. Make every effort to ask questions to gain clarity of the missed material BEFORE you come to class post-recovery. Feel free to have a phone meeting with me during my office hours to discuss the information covered in class. I will give you an opportunity to catch up but will NOT spend class time going over the missed out material. 

Submit any work/assignment due on the date of your sickness via ANGEL.

I will NOT need a doctor’s note if you miss a class due to sickness but require that you communicate with me regarding your inability to come to class via phone, e-mail, or ANGEL, preferably before the class but no later than 24 hours of the class meeting time.

Students are also responsible for all work required by the course unless specifically exempted by the instructor. It is the student’s responsibility to make up any missed work during an absence. If a student is absent, it is their responsibility to get class notes from another student.

Without proof of emergency or illness, students will receive a zero for missed tests, quizzes or assignments. In order to schedule a make-up exam, the instructor must be notified within 24 hours of the missed class.


Attendance/Participation (Includes Etiquette Dinner TBD)




SAP exercises


Assignments/Quizzes 15%

Final Project




Letter grades will be assigned according to the following scale:

94 – 100


90 - 93


87 - 89


84 - 86


80 - 83


77 - 79


70 - 76


60 - 69


below 60


Assignment Policy

Assignments are due on or prior to the due date. Late assignments will not be accepted.

Academic Integrity

All students are expected to act with civility, personal integrity; respect other students' dignity, rights and property; and help create and maintain an environment in which all can succeed through the fruits of their own efforts. An environment of academic integrity is requisite to respect for self and others and a civil community.

Academic integrity includes a commitment to not engage in or tolerate acts of falsification, misrepresentation or deception. Such acts of dishonesty include cheating or copying, plagiarizing, submitting another persons' work as one's own, using Internet sources without citation, fabricating field data or citations, "ghosting" (taking or having another student take an exam), stealing examinations, tampering with the academic work of another student, facilitating other students' acts of academic dishonesty, etc.

Academic dishonesty violates the fundamental ethical principles of the University community and compromises the worth of work completed by others. A student should avoid academic dishonesty when preparing work for any class. If charged with academic dishonesty, students will receive written or oral notice of the charge by the instructor. Students who contest the charge should first seek resolution through discussion with the faculty member or the campus Director of Academic Affairs. If the matter is not resolved, the student may request a hearing with the Committee on Academic Integrity at the campus.

Sanctions for breaches of academic integrity may range (depending on the severity of the offense) from F for the assignment to F for the course. In severe cases of academic dishonesty, including, but not limited to, stealing exams or "ghosting" an exam, students may receive a grade of XF, a formal University disciplinary sanction that indicates on the student's transcript that failure in the course was due to a serious act of academic dishonesty. The University's statement on Academic Integrity from which the above statement was drawn is available at:

Where To Find Assistance

  1. Ask questions in class
  2. Ask other students
  3. The Nittany Success Center: Rooms 107 and 108 of the Main Classroom Building
  4. E-mail questions to me:
  5. Office hours (226 ISTC)
  6. Schedule appointment (, 771-4143)

Computer Use and Network Security

Students are expected to abide by the Penn State Policy AD20 Computer and Network Security. Violations of this policy can result in termination of privileges, academic probation, expulsion from Penn State or criminal prosecution.

Students With Disabilities

Penn State is committed to providing access to a quality education for all students, including those with documented disabilities. If a student has a disability and wishes an accommodation for a course, it is the student's responsibility to obtain a University letter confirming the disability and suggesting appropriate accommodation. This letter can be requested from the York campus Disability Contact Liaison, Dr. Cora Dzubak, Nittany Success Center.

Students are encouraged to request accommodation early in the semester so that, once identified, reasonable accommodation can be implemented in a timely manner.


This syllabus is subject to revision by the instructor.

Cantor/Fall 2014

Bill Cantor’s Home Page